The safe bet for a distribution model is to go all digital with some kind of print edition, probably a weekly with curated content from the website and some original magazine content. But once we've made the assumption that the vast majority of resources will be on the digital side, we still have a lot to figure out.
Distribution Power
Papers used to have an incredible amount of distribution power. Every single day, they could drive an ad or an idea — with Super Bowl-level penetration rates — into a city. In the post-Internet world, that distribution power went away. Papers became like ferry operators after a (super)highway bridge opens; all of a sudden, people can choose their own schedule and route through the world, and it becomes awfully hard to charge for the boatride.
The question then becomes: is that distribution power gone forever? Is there a way to get control back of the channel? Could your advertising sales people ever say, "Yes, Apple/Microsoft/Macy's, we can get your message to 60 percent of the city."
Here's one idea: what if the PostChron became a major provider of free WiFi in the very places where papers used to be distributed — BART, MUNI, bus stations, major areas. Convert those sad little booths into WiFi hotspots. The
meraki model or early Net Zero model of inserting tiny ads into the top of the browser window or entry splash page might appeal to advertisers. Alternately, that space could be used to publish the daily headlines as a sort of "virtual newspaper box." Users see a well-designed front page before proceeding on to browse the web. Using that connection to distribute and promote the paper won't necessarily be easy. It's not that people couldn't just click away — they could and will — but the guaranteed access to device users that you have located in geographic space, increasing the value of advertisements that you can sell.
Here's another idea: get into the
outdoor advertising market. It's not hard to imagine Post Chron headlines on the electronic billboard that's painfully visible to all commuters going to / from Oakland.
Design for Mobility
The land of early adopters. The SF Bay Area has the highest concentration of iPhone/smartphone users anywhere in the U.S. The PostChron needs to be
accessible to those without smartphones, of course, but (I'd argue) it should be
designed for those who do have them. The product might even be designed for the iPhone
first and the web
second.
Remember, the iPhone is a platform on which
people have become accustomed to paying for things. That's an opportunity. Also, GPS phone + addictive news product + local ads = another opportunity. All of these (ads and stories) might be delivered hyper-locally to mobile through use of
QR Codes.
Finally, the virtue of focusing on phones as a distribution platform is that it's easy to then press them into service as input devices, especially for cameraphone photojournalism. Obviously, this is an idea that's occurred to smart people at every news organization -- but the difference is that
in the SF Bay Area, there's a critical mass of smartphones to actually make it work.
Content Model Benefits of iPhone App Development. As noted in the thread below, small blogs and community papers don't have easy access to the iPhone as a platform. Could there be a way to provide them to incorporate their content into the PostChron app, allowing them to get onto the device. It'd be a great way to bring hyperlocal content to people. The paper as producer and aggregator of content for the iPhone and Android phones. Why not?
Visibility
How do you get this in people's faces each day the way a newpaper is? Even if you are not a Chronicle subscriber, you can't help but have a headline or image catch your eye as you pass the newspaper bank on the corner. Perhaps some kind of strategically positioned, eye-level/street-level digital "board" that would show each day's front page as you'd be accustomed to seeing it on the street. Or maybe the ubiquitous newspaper boxes could eventually be retrofitted with cheap, solar powered monitors that display the day's top news stories?What's the analog to having a paper land on your doorstep each morning, or sit in a stack at the door of your coffee shop?
Email Newsletters
Yeah, they're lame, but don't you just love the ones that you love, like
Daily Candy? Advertisers seem to, as
Sarah Lacy points out in Business Week. One site,
Dogster, "charges advertisers per 1,000 views of an ad on his e-mail newsletter:
a whopping $20 to $40." Compare that to the Google AdSense yield of 28 cents/CPM and the
Glam Media "floor CPM of $2" with Glam taking a 50% cut. Could this be the digital equivalent of a paper landing on your doorstep? There's room here for customization too. Choose the topics you want delivered to your doorstep and you could, for example, get all the sports news without having to read through the real estate stuff. This might also help attract advertisers if they knew that their ads were being targeted to subscribers who have expressed direct interest in related subjects. While it might be difficult to format a custom paper for every subscriber, maybe there could be pre-built templates with interests skewed, but not exclusive, to certain subjects: Sports, Arts, Technology, Global Politics, Finance, etc.
Social Media Strategy
Not enough writers and editors know how Digg, Reddit, and StumbleUpon work. A very easy way to drive traffic to the site is simply to engage with the de facto Internet editors who are at the top of these social media networks.
- DIGG: A Digg page going popular can drive upwards of 100,000 pageviews and is almost completely dependent on the very first person who submits an article. It's pretty much all or nothing, too: you either get a ton of traffic or none. Cultivating relationships with top Diggers is a key component to success; most of them are easily accessible online and appreciate being drawn into the news process. Some of them even care deeply about the quality and form of what they submit. These people should be seen as allies, not usurpers or irrelevant Internerds.
- REDDIT: Reddit can drive up to about 40,000 pageviews, but it's a much more linear progression. As you accumulate Reddit points, more people show up. There are thresholds and tipping points, but they are less obvious. The key here is getting the article started. A few down votes early on can stop any momentum immediately.
- STUMBLEUPON: StumbleUpon can be a major source of consistent traffic. Digg and Reddit traffic tends to be one-hit wonders (a surge of people who visit a single page), but Stumble traffic keeps on giving over long periods of time.
Add your own ideas here or on the dedicated page:
Social Web Best Practices iPhone Web App
The iPhone supports a new web standard known as HTML 5 (specifically the HTML 5 Application Cache), including being able to create web pages that work offline and update themselves. This would make it possible to easily update your newspaper each day, browsable through your iPhone's web browser. Unlike most web sites, though, using the HTML 5 Application Cache makes it possible to read your newspaper away from the network, when you have no connection.
Models
In considering how to design an effective print component to the news site AND reach diverse communities, including people who don't regularly use the Internet or have IPhones, let's look at local Spanish and Chinese language papers, here and in other cities. These papers do an impressive job of reaching high penetration levels into their target communities using the supposedly dead medium of print newspapers, largely because they produce content that's highly relevant and targeted to their readers. Maybe this spirit could be manifested through periodic (weekly, monthly?) neighborhood specific print editions, distributed in high volume for free or at a low price. Include some kind of can't-miss content, like pictures of local kids or dogs in each issue.
The Week magazine might be a good model to follow for periodic print editions. Printed on cheap paper and sold to subscribers for a buck, The Week is essentially a print blog that covers a multitude of topics —from American Idol to American politics—by recapping columns from some of the web's most recognizable writers and adding a bit of their own commentary. The Post Chron weekly could perhaps follow this model by recapping its own stories and updating them with additional photos, summaries of reader comments, and / or supplementary information.